Q: Are you the original manufacturer?
A: Yes, SQMG was established in 1992 and is a national heavy equipment manufacturing enterprise mainly supported by the Chinese government.
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Q: How is the quality of your products?
A: Our company has passed ISO9001, ISO45001, ISO14001 and other certifications. Most of our products have patent certificates, and related products have also passed CE certification. All the machines are carefully and strictly inspected and maintained by our skilled workers according to Chinese national standards as well as international standards, before shipping we will check the equipment again until it runs well before delivery. So as to ensure that every machine we deliver to customers has good
performance and high quality.
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Q: Will the price be higher than that of low-end products in the industry?
A: We are the leading manufacturing factory in China, and many big brand owners also carry out OEM production in our company. The production scale has reached a certain level. Although our products are of higher quality, the price is still very favorable.
Q: Do you provide after-sales service?
A: Yes. We provide a 12-month warranty, and our company is responsible for product quality problems caused by quality during this period. That is, if quality problems occur within 12 months after purchase, our company will provide free spare parts and promise to provide technical services. Our company has a professional after-sales service team, after-sales engineers provide installation and commissioning training, and solve all your worries systematically, thoroughly and quickly.
Q: How about your product spare parts service?
A: We are committed to providing our customers with high quality product spare parts service, precise fit and fast delivery and service. If spare parts are damaged due to product quality problems during the warranty period, we provide free spare parts.
Q: What about problems in daily use?
A: Our customer maintenance department and after-sales service engineers provide online consultation at any time.